Privacy Policy

The Scene Cliff View Villas deeply recognizes the significance of guests' personal information obtained through our villa rental and accommodation services. We respect our guests by appropriately using their personal data and strictly comply with relevant personal data protection laws (Personal Data Protection Act), as well as other applicable regulations, hospitality laws, and societal rules. We adhere to social order principles to maintain the trust and confidence guests have in our villa resort. To ensure the safe management of guests' personal information related to our villa operations, a comprehensive policy and system framework have been established with the following key principles.

1. Collection, Use, and Disclosure of Personal Information The Scene Cliff View Villas collects personal information with careful consideration of the nature and scope of our villa rental business as described above. The use of personal information is strictly limited to the purposes specified in advance, and it will not be used for any other purposes. In certain cases, we may need to share personal information with third parties for relevant business purposes such as payment processing or local service providers. However, no personal information will be disclosed to third parties without the guest's consent. To uphold this policy, we have established clear guidelines for the use of personal information and conduct thorough training for our staff members.
2. Strict Compliance with Laws in Personal Data Management The Scene Cliff View Villas will thoroughly review and comply with the regulations and provisions of Thailand, such as the Personal Data Protection Act and other relevant regulations, to ensure strict adherence to the law in the management of personal data.
3. Security Measures to Protect Personal Data To ensure the secure and proper management of personal data, we have established a "Personal Data Protection Management System" and provide individual training to staff to prevent loss, damage, tampering, destruction, or leakage of personal data. Additionally, we have implemented measures to detect and address any abnormalities. If an issue arises, the cause will be investigated, and corrective actions will be taken promptly. Regular daily checks and internal audits are conducted to prevent recurrence of any problems.
4. Complaints and Consultations Regarding Personal Data Management A "Personal Data Affairs Unit" has been established as a contact point for complaints and consultations regarding personal data management. This unit is dedicated to handling issues and providing guidance on personal data management to ensure that problems are addressed and resolved promptly.
5. Continuous Improvement of Personal Data Protection Management System In addition to the organizational management environment, The Scene Cliff View Villas strives to continuously improve the "Personal Data Protection Management System" to ensure that personal data protection aligns with changes in societal circumstances and technological advancements. This ongoing effort helps maintain the effectiveness of data protection practices.

Purpose of Data Collection The Scene Cliff View Villas collects guests' name, email, and phone number solely for villa booking and accommodation purposes and does not use this information for any other purposes. The data is retained for a period of 6 months after the guest's stay. We do not store guests' credit or debit card information, as doing so would violate payment acceptance terms. Additional information such as check-in/check-out dates, number of guests, and special requests are collected to ensure the best possible villa experience during your stay.